This is a common scenario in ââtubeââ bus stops: the cashier handles non-expensive , easy to find kinds of materials to implement in his/her workplace. Sometimes to make it more comfortable, like placing big cardboards strategically to block out sunrays off of the eyes, and other times to optimize work functionality, like covering cracks and open areas with foam to stop wind from messing up with money bills, schedule sheets and newspaper. Solutions like this are already a know-how between ââtubeââ cashiers.
Info
- Item author
- Pedro Branco
- Item Created
- 15 Jun 2010
- Photo taken on
- 15 Jun 2010 9:30 am
- 14 Jun 2010 11:10 am
- Photo author
- Bianca Berti
Context of the observation
Location
Tibagi Street, number 20, Downtown Curitiba, Curitiba
Brazil
Brazil
3 Interpretations
Witnessing these kinds of intervention points out that some essential needs to a worthy workspace are not being attended. Although it displays the creativity and strong adaptation characteristics of these workers, the essential needs should still be attended by the workspace infra-structure. A good way to maintain the creative flow is to offer scenarios that could be intervened for increasing worker`s wellbeing and satisfaction, rather than demanding adaptations for minimum functional workspace.
The intervention implemented by the cashiers makes the workspace more comfortable and secure, considering the twelve hour double-shift duration that most of them spend inside the tube. The cashiers often do a single six hour shift in a different bus stop, those intervention element must be easy to pack and instal to each tube.
This kind of intervention is not just about attending needs. As all the workers that have their onw workspace, the cashier feels more comfortable with the work it self. It feels like that place belong to him, beeing not just a public space.
3 Questions & 0 Responses
What can be done so that the operator(cashier) feels more comfortable and secure without making daily changes to their workspace?
How long does he have to stay there in one shift?
How do passengers react to this creative interventions? Does this affect their behavior inside the tubes? (maybe making them feel uncomfortable or do they also create other interventions?)