A Crowd of tightly packed strangers sit together in a matatu. Riding a matatu is a ritual that comes with many positive and negative aspects. Matatu are the fastest way to get around, and since they are run by private owners, they are competitive, cheaply priced and quickly responsive to the needs of the customers, but at the same
time, are frequently in disrepair, overcrowded, sometimes focussed on the wrong aspects of customer service, and are still not cheap
enough to transport the lowest earners of the population, which is often a basic function of public transportation.